PLEASE TAKE A FEW MOMENTS TO READ THIS PAGE - IT IS DESIGNED TO ENHANCE YOUR BROWSING EXPERIENCE AND HELP YOU TO NAVIGATE AND USE THE BOOKSHOP.
FINDING A TITLE
Welcome to our bookshop, where you can browse for any one of our titles using our various search facilities.
For example, just click on the 'Search By Title' link on the left hand menu, then enter any part of the title you are looking for in the free text box, or click on 'Search By Author' or 'Search By Genre' and choose from any item on the dropdown menus. You can also enter any part of a title into the search box above the menu tabs and click 'Search Titles, a drop down list will then appear for you to browse.
Alternatively you can click on the 'View A-Z Listing' and search our database alphabetically. Please note that all titles beginning with 'The' are listed by the second word.
Once you have located your chosen title you can either download it as an e-book or order it in hardcopy, paperback or hardback. The links to these purchase options will only appear if the title is available in that format. If the link doesn’t exist, then it is not available. 99% of our books are available in eBook format, well over 60% in paperback and a small % in hardback.
PURCHASING A PAPERBACK OR HARDBACK
Once you have chosen your title click on 'Paperback' or 'Hardback' under purchase options. You can then either buy directly from us by e-mail or telephone (our automated bookshop is due for launch later this year), or you can click through to Amazon (UK or USA). We are however unable to take any responsibility for their pricing or delivery.
PURCHASING AN e-BOOK
To download an e-book you will need a copy of WinZip or WinRar available from www.winzip.com and www.winrar.com respectively.
All our e-books are sold in 'Adobe Acrobat Reader' format and the majority in 'Microsoft Reader' format as well. To view the Acrobat version you will need a copy of Acrobat 5.0 or above, available free from http://www.adobe.com/products/acrobat/readstep2.html To view the MS Reader version you can download the software free from http://www.microsoft.com/reader/downloads/pc.mspx.
To purchase your e-Book click on the 'e-Book Download' under 'Purchase options', choose the version you require by clicking the radio button next to either the MS Reader or Acrobat PDF logos and then click the Purchase button, and you will be redirected to our 'Secure Payment' page.
Our online purchasing system can be used in conjunction with most popular credit and debit cards such as VISA or MasterCard. The transaction is administered on a secure server which is operated by WorldPay, a wholly owned subsidiary of the Royal Bank of Scotland.
We do not have access to and do not keep any record of your financial details on our server. We do however keep name and address details in conjunction with the card used and, provided you don’t untick the privacy box, we may send you details of our book offers from time to time. We do not allow our records to be used for any other purpose and do not pass them on to third parties.
YOUR SALES RECORDS AND DOWNLOADING LATER
If you have previously purchased books from us, by clicking on the 'Your Purchased e-Books' link you can view your previous titles, and if you have not yet downloaded your chosen title, you will see a download link, which will remain active for 30 days.
DOWNLOAD PROBLEMS
If you experience difficulties with your purchase please consult our FAQs under the 'Support' tab, where you can find how to remedy the most common problems.
If this fails to solve your problem please contact us by sending an e-mail to support@authorsonline.co.uk
REFUND POLICY
Please note we do not give refunds for books that have already been downloaded, but we will always make sure you have the means to view your purchased title.
THANK YOU FOR READING THIS, PLEASE ENJOY YOUR STAY ON OUR SITE AND WE TRUST OUR BOOKS PROVIDE YOU WITH A MEMORABLE READING EXPERIENCE.
If you would like to comment about any book on the site please email us theeditor@authorsonline.co.uk